Welfare Emergency Contacts
RRSC Welfare Officer (first point of contact)
Name: Claudine Day
Email: [email protected]
Multi Agency Safeguarding Hub (MASH)
Tel: 0300 470 9100
Email: [email protected]
To report via secure email : [email protected]
Out of hours 01483 517 898
Surrey County Welfare Officer
Name: Dr Jeni Colbourne MBE
Email: [email protected]
National Governing Body (NGB)
Swim England Child Safeguarding Team
Pavilion 3, SportPark,
3 Oakwood Drive, Loughborough University,
Leicestershire, LE11 3QF
swimming.org
Regional Welfare Officer
Swim England South East Region
Name: Andy Giess
Email: [email protected]
Safeguarding and Welfare Team
01509 640 700 (Option 1 for Swim England, Option 3 for Safeguarding)
Email: [email protected]
Children’s Services
Tel: 0300 470 9100
Monday-Friday 9am – 5pm
Out of hours/Emergency Duty Team
Tel: 01483 517 898
NSPCC Child Protection in Sport Unit
Tel: 0116 366 5626
Email: [email protected]
NSPCC Helpline
Email: nspcc.org.uk
ChildLine
Tel: 0800 111
www.childline.org.uk
Local Safeguarding Children Board (LSCB)
Tel: 07880 209 788
Email: [email protected]
Local Authority Designated Officer (LADO)
Tel: 0300 200 1006
Disclosure and Barring Service Checks (DBS)
Office of Judicial Administration (OJA)
For all enquiries regarding the Judicial Complaints
process, Medical Protocol and Coach Referral Process
01509 640 764
Complaints
For complaints about the service we have provided to you
Swimline the Swim England/NSPCC Child
Protection Helpline
Tel: 0808 100 4001
Signposting Help Desk
Email: [email protected]
